Customer Name: Mrs A P Robinson
I would like to commend your company for its excellent service from my initial request for a quotation through to the proficient completion of the repair. The gentlemen who handled my call on the phone was very helpful, An engineer by the name of Gerard arrived at 9:30 the time that was given to me on the phone, he did an excellent job and I shall certainly recommend your company in the future.
Letter Sent: 6th April 1994